Emotional intelligence describes the ability to
understand one's own feelings, and that of groups, and how these emotions can
influence motivation and behavior. The concepts of Emotional Intelligence have
been around since at least the 1900's, but the term was first introduced by
Wayne Payne in 1985.
As a result of the growing acknowledgement by professionals
of the importance and relevance of emotions to work outcomes, the research on
the topic continued to gain momentum, but it wasn't until the publication of
Daniel Goleman's best seller Emotional Intelligence: Why It Can Matter More
Than IQ that the term became widely accepted by mainstream media.
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